Frequently Asked Questions

How fast will my order be delivered?

We are proud to share that we provide one of the fastest delivery speeds on the market. Our typical delivery window is one business day for eligible states. Please contact us for more information.

I live in an apartment complex. Do you bring the water up to my floor or leave it in the lobby?

We leave it in the lobby/on the ground floor/in the parcel room whichever is applicable.

How long does my water remain fresh?

The typical expiration date of bottled water is 365 days from the date of production.

Do you deliver to Alaska and Hawaii?

We do deliver to Hawaii however we are currently unable to deliver to Alaska.

Do you deliver water by pallets?

Yes, we can deliver bulk shipments from a single pallet to FTL (full-truck load).